In the fourth quarter of 2025, RESULIMA conducted a stakeholder consultation by sending out digital questionnaires, with the aim of monitoring customers’ perceptions regarding the extent to which their needs and expectations were being met. This assessment covered Municipal Councils, Parish Councils, SIGRE customers, Products and Services customers, and Door-to-Door Selective Collection customers (Horeca / Retail and Services), enabling the collection of valuable feedback on various aspects of the services provided.

Assessment highlights systems with the best performance in the selective collection of cardboard packaging for liquid foods (ECAL). Resulima and Valorminho, companies responsible for the Sorting, Selective Collection, Recovery and Treatment of Solid Urban Waste System in 12 municipalities in Alto Minho, Vale do Lima and Baixo Cávado, were recognised in the “Best Performance. More Recycling" competition, promoted by Tetra Pak in partnership with Sociedade Ponto Verde, for their performance in recycling liquid food packaging (generically referred to as beverage cartons).

Selective collection maintains positive trend and energy produced from waste exceeds 500 GWh. EGF, the leader in urban waste treatment and recovery in Portugal, recorded significant progress in its main operational indicators in 2025, particularly in the treatment and recovery of biowaste and selective collection, reinforcing its commitment to environmental sustainability, innovation and operational efficiency.